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Frequently Asked Questions
How can I get the best price and discounts?
Please send us an inquiry to get the competitive price and understand our discount rules based on your order volume.
What is your Minimum Order Quantity (MOQ)?
• Sample order: NO MOQ.
• Wholesale order: 50PCS per colour per style.
• Bulk order: Please contact us to negotiate container pricing.
What is the standard order process?
1. Submit your selection or custom design.
2. We provide the shipping options and Proforma Invoice (PI).
3. Confirm samples/order and proceed with payment.
4. Production/Shipping and immediate provision of tracking number.
What are the shipping methods and delivery times?
• Express (DHL/FedEx): 5-7 days to your hand.
• Air Freight: 7-10 days to your nearest airport.
• Sea Freight: 20-50 days to your nearest seaport.
Can I customize my own logo on the bags?
Yes, we offer multiple customization options including Cloth labels, Paper tags, Embossed/Debossed logos, Metal plates, and custom dust bags or shopping bags.
What is your quality guarantee and refund policy?
All bags are checked by professional QC and double-checked by sales before shipment. If any quality problem is found within 5 working days of receipt, provide photos for a satisfactory solution such as a discount or replacement.
Minyan Bag
